• chiarelliarreda

    (@chiarelliarreda)


    For the past few days, quiz responses have not been arriving via email notification; the {quiz_answer} field is not working.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @chiarelliarreda,

    To be clear, you are getting the email notifications but it only has this in its response?
    {quiz_answer}

    Or are you facing issues with receiving the email?

    Sounds like its more with the with the content in the email. In general, the field shouldn’t have appeared empty. Possible to provide us with the export of the quiz so that we could check further?

    Please check the following doc on how to export a form:

    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export


    If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.

    You can share the export file via Google Drive, Pastebin, Dropbox, or any cloud service in the next reply.
    Looking forward to your response.

    Best Regards,
    Nithin

    Thread Starter chiarelliarreda

    (@chiarelliarreda)

    The email is empty where the quiz results should be; all other form fields are working, except for the quiz answers. Everything was working fine until a few days ago. https://www.dropbox.com/scl/fi/rvfby1sy69kj9j7sfo6vd/forminator-sondaggio-appuntamento-quiz-export.txt?rlkey=8t7nsc4anhkr0qpm7pbicpi85&dl=0

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @chiarelliarreda,

    The issue you mentioned has already been reported to our development team, and they are working on a fix. The fix will be included in one of our upcoming updates. However, we’re unable to provide an ETA for the release at this time.

    Thank you for your patience while our team works on resolving this. Please keep an eye on the plugin changelog for further updates.

    Best Regards,
    Nebu John

Viewing 3 replies - 1 through 3 (of 3 total)

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